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FAQs

All of your frequently asked questions

There are four techniques through which you can pay on Citycaruk by using your debit/credit rating cards, Direct Bank Transfer, Paypal, Bitcoin. For more information check out our Transaction Choices web page.

 

In some situations, you may be able to return the product.
If you receive a faulty or damaged product.
You cannot return any item if the quality, colour, shape, or anything else indicated on the website does not meet your expectations, which is why we always urge you to contact our 24/7 available support service and confirm all details.

Yes, you can track your order in a very easy way. You need to go just on Track Your Order page at the top menu of the page and will see two options. Fill in your order id and your billing email address and you will get all detail about your product.

 

Yes, if you’re a retail customer or a wholesale buyer, you’ll need an account with us to place an order because you’ll be able to check all of the details of your products and orders in your dashboard in the future, as well as deposit money into your account for future use. You’ll also need a unique account id for each order to make payment.

You can place your order in a very easy way and with easy steps.

  1. Select your product and click add to cart button.
  2. Now go to the checkout page.
  3. Provide all detail in filling forms carefully.
  4. select payment method
  5. Place an order by clicking confirm.

And other method just contact with our support team on live chat and provide all necessary detail so they can place an order for you

Yes, Our company is registered in every country we trade and for UK we are registered with company house and registration no is: 13726781

Still have more question? Get in touch

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